MSN: Churn Rate vs Retention Rate: What’s the Difference and Why It Matters Churn Rate vs Retention Rate: What’s the Difference and Why It Matters AOL: Disney+ Churn Rate: The One Number That Shows If Streaming Is Working Disney doesn't report Disney+ churn rates. That silence tells you everything. While Netflix (NASDAQ:NFLX) doesn't publicly disclose specific monthly churn figures, Walt Disney (NYSE:DIS) won't ...

Understanding the Context

Disney+ Churn Rate: The One Number That Shows If Streaming Is Working Disney+ and Hulu's monthly churn rates doubled in September as consumers threatened to boycott the streaming services following the temporary suspension of "Jimmy Kimmel Live!" over comments the late ... Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ... Churn rates for streamers continue to be an area of strong focus for analysts -- especially now in the world of a mature streaming/CTV marketplace.

Key Insights

New data from subscription research company Antenna ... AT&T added hundreds of thousands of new postpaid customers in Q3 2025, but its churn rate rose as existing users left the network. The loss of autopay discounts and billing frustrations may be driving ...