Computer Weekly: HMRC VAT rules cut cloud costs by 20% for NHS and government departments HM Revenue & Customs (HMRC) will allow NHS and government departments to reclaim the VAT on off-premise purchases. In bowing to pressure from cloud-championing campaigners, HMRC unveiled a revamped ... HMRC VAT rules cut cloud costs by 20% for NHS and government departments londonlovesbusiness.com: HMRC’s customer service quality declining year on year according to latest report HMRC’s customer service quality declining year on year according to latest report Diginomica: HMRC’s customer service is so bad it could be impacting UK’s tax revenues HMRC's ability to improve its customer service experience is directly linked to its ability to shift away from a multi-billion pound outsourcing contract.

Understanding the Context

That presents problems. The UK tax office has ... HMRC’s customer service is so bad it could be impacting UK’s tax revenues