Business Wire: New Research from athenahealth Shows Patient Digital Engagement Tools Deliver Clear Benefits for Practices and Patients, but Adoption Remains Inconsistent New Research from athenahealth Shows Patient Digital Engagement Tools Deliver Clear Benefits for Practices and Patients, but Adoption Remains Inconsistent heise online: HÄPPI: How GPs can care for more patients with delegation and digital tools HÄPPI: How GPs can care for more patients with delegation and digital tools Drug Store News: Digital tools play important role in patient experience, CVS Health Rx Report finds Digital tools play an important role in enhancing the patient experience but patients and pharmacy teams also value personal interactions. This finding comes from CVS Health's latest Rx Report. Noting ...

Understanding the Context

Digital tools play important role in patient experience, CVS Health Rx Report finds Today, the average American leverages digital tools to help them shop, bank, travel and more. Yet, when it comes to interacting with healthcare practices, many patients still engage with clinicians ... Morningstar: Checks Out, Digital In: Refunds Emerge as Overlooked Touchpoint in Patient Financial Experience Checks Out, Digital In: Refunds Emerge as Overlooked Touchpoint in Patient Financial Experience Digital healthcare tools, from patient portals and telehealth to remote hospital monitoring systems and consumer wearables, are putting consumers in the healthcare experience driver’s seat. Healthcare ...

Key Insights

Health systems are increasingly shifting care online, but many are not assessing whether patients can use digital tools. Patients are commonly expected to schedule appointments, refill prescriptions, ... Morningstar: Survey Shows U.S. Patients Struggle with Prescription Costs That Limit Treatment Access, While Demand Grows for Digital Tools to Unlock Price Transparency Survey Shows U.S. Patients Struggle with Prescription Costs That Limit Treatment Access, While Demand Grows for Digital Tools to Unlock Price Transparency New Harris Poll survey reveals patients face ...

Final Thoughts

Survey Shows U.S. Patients Struggle with Prescription Costs That Limit Treatment Access, While Demand Grows for Digital Tools to Unlock Price Transparency