agentforce for field service - MARKETS
Business Wire: Leading AI Innovator Smarsh Leverages Salesforce’s Agentforce, Deploys AI Customer Service Agents for Financial Services Support Leading AI Innovator Smarsh Leverages Salesforce’s Agentforce, Deploys AI Customer Service Agents for Financial Services Support CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services. Salesforce has made its latest push into the AI space with Agentforce — a platform ... Salesforce has chosen Enterprise Connect 2026 as the launch venue for Agentforce Contact Center, its native, agentic contact center as a service (CCaaS) solution.
Understanding the Context
In a newsroom post today, the company ... Morningstar: Salesforce Targets the ITSM Status Quo: 180 Organizations Replace Legacy Support Tools with Agentforce IT Service Salesforce (NYSE: CRM), the world’s #1 CRM, today announced more than 180 organizations have selected Agentforce IT Service, which has transformed the IT Service Management (ITSM) landscape in just ... Salesforce Targets the ITSM Status Quo: 180 Organizations Replace Legacy Support Tools with Agentforce IT Service Salesforce, Inc. said on the 12th that it launched Agentforce Contact Center, a cloud-based subscription Contact Center as a Service (CCaaS) that can centrally manage customer service environments ...